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UNIFIED SERVICES
EXCEPTIONAL RESULTS
More Than Just Mowing. It's Total Turf Management.
A beautiful lawn requires more than just a weekly cut. It needs a proactive, systemized approach to health and maintenance. From precise irrigation to seasonal treatments, our programs are designed to create a lush, green, and healthy lawn that you can be proud of, all season long.
The Mpire Standard
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Professional & Reliable
Our crews arrive on schedule in professional uniforms and clearly marked vehicles, ready to provide consistent, high-quality service every time.
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Clear Communication
We believe in transparency. You'll receive clear communication about your service schedule and detailed notes about the work performed.
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Expert Knowledge
We understand the unique challenges of Northern California lawns and use our expertise to keep your turf healthy and thriving year-round.
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Satisfaction Guaranteed
We stand behind our work. If you are ever unsatisfied, we will return to make it right. That is the Mpire promise.
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Our Lawn Care Services
What our Lawn Care Clients say
"Mpire Home Services took our patchy, weed-filled lawn and completely transformed it. Their team is professional, reliable, and the communication is fantastic. It's a relief to finally have a lawn care company we can count on."
- The Johnson Family, Roseville
"The difference is in the details. The edging is always perfect, and they never leave a single clipping on the driveway. It's the most professional lawn service we've ever had. Highly recommend."
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- Mark D., Rocklin
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What areas do you service?We proudly serve Roseville, Rocklin, Lincoln, Granite Bay, El Dorado Hills, Citrus Heights, Antelope, Orangevale, Fair Oaks, and most surrounding communities. If you're unsure if you're in our service area, please don't hesitate to contact us.
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Are you licensed and insured?Yes. Mpire Home Services is fully licensed and insured for your complete peace of mind. We believe in professionalism and protecting our clients' property is our top priority.
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What makes Mpire Home Services different from other service companies?We were founded to fix a broken industry. Instead of the inconsistency of hiring multiple contractors, we provide a single, reliable system for all your home's needs. Our difference is the "Mpire Standard": professional, uniformed technicians, clear communication, and a commitment to exceptional results on every job, no matter how big or small.
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How does the "unified service" model actually work for me?It simplifies your life. Instead of having to find, vet, and manage separate companies for your lawn, pool, and pressure washing, you have one trusted point of contact. One call to Mpire can schedule multiple services, and you receive one clear, simple invoice. It's the most efficient way to manage and maintain your home.
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Do I need to be home when your team performs the service?For most of our exterior services, such as lawn care, pressure washing, or gutter cleaning, you do not need to be home. As long as our technicians have safe and clear access to the property (e.g., gates are unlocked), we can complete the work. For interior services like house cleaning or handyman work, we will coordinate a time that is convenient for you to be there.
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What happens after I approve my estimate?Once you approve your quote, your project is officially moved into our scheduling system. A dedicated project manager will reach out to you to confirm the service details and get your job scheduled for the next available service date. Our goal is to make the process from approval to completion as seamless as possible.
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How do I get an estimate for my project?Getting an estimate is simple. The first step is to fill out the form on our "Get a Free Estimate" page with your contact information and a brief description of the work you need. A member of our team will then contact you within 24 business hours to schedule a brief, on-site visit. This allows us to provide you with a firm, accurate, and no-obligation quote for your specific project.
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What is your policy if I need to reschedule or cancel a service?We understand that life happens. We ask for a minimum of 48 hours' notice for any rescheduling or cancellation of a scheduled service. This allows us to adjust our crews' schedules accordingly. Cancellations made with less than 48 hours' notice may be subject to a cancellation fee.
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When is payment due for one-time projects?For most single-day projects, payment is due upon satisfactory completion of the work. Once the job is finished, we will send you the final invoice. For larger, multi-day projects, we typically require a deposit upfront to cover materials, with a progress payment due at the halfway point. The final balance is due upon satisfactory completion. All payment schedules will be clearly outlined in your official estimate before we start work.
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What payment methods do you accept?We offer flexible payment options for your convenience. We accept all major credit and debit cards through our secure online payment portal, as well as Venmo, Apple Pay, and cash.
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Is my credit card information secure?Yes, absolutely. We use Stripe, a global leader in online payment processing, to handle all transactions. Your payment information is fully encrypted and is never stored on our servers. It's the same level of security used by major online retailers.
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How does billing work for recurring services like lawn or pool care?For our recurring maintenance plans, we use a simple and predictable monthly billing cycle. You will receive an invoice via email at the beginning of each month for that month's scheduled services. We also offer a convenient "Auto-Pay" option so you can set it and forget it.
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What is your rain or bad weather policy?Safety and quality are our top priorities. If heavy rain, high winds, or other unsafe weather conditions are present, we will pause service and our office will contact you immediately to reschedule for the next available clear day. We will always keep you informed of any weather-related delays.
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What happens if something is accidentally damaged during a service?We take extreme care on every property. For your complete protection and peace of mind, Mpire Home Services carries a $2 million general liability insurance policy. In the unlikely event of an accident, our team is trained to document it immediately and notify you. We take full responsibility for making it right, whether through professional repair or replacement.
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What is your policy regarding pets?We love pets! Our technicians are trained to be mindful and respectful of them. For the safety of both your pets and our team, we kindly ask that you secure any pets indoors or in a separate, safe area while we are servicing your property. Please let us know if you have any specific instructions.
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What is the benefit of lawn aeration?Aeration is one of the best things you can do for your lawn. It involves pulling small plugs of soil out of the ground to alleviate compaction. This allows air, water, and vital nutrients to reach the root system, promoting deeper root growth and a thicker, more resilient turf.
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What happens if it rains on my service day?Safety and quality are our top priorities. If it's raining heavily, we will pause service and reschedule you for the next available dry day, typically within 24-48 hours. We will always communicate any schedule changes with you in advance.
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How often should my lawn be mowed?For most of the growing season in Northern California, we recommend weekly service to keep your lawn healthy and prevent stress. We also offer bi-weekly plans for slower-growing turf or during the cooler months.
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Do you bag the grass clippings?We typically recommend mulching the clippings back into the lawn, as it returns valuable nutrients to the soil. However, we are happy to bag and remove clippings upon request for an additional fee.
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Do I need to be home for fertilizer or weed control applications?No, you do not need to be home. For your safety and convenience, we ask that you keep pets and children off the lawn for a few hours after a liquid application to allow it to dry completely. Our technician will leave a small flag and detailed notes upon completion.
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Are the chemicals you use safe for my family and pets?Absolutely. We use professional-grade, NSF-approved chemicals, and the most important part of our service is ensuring your water is perfectly balanced. When pool water is correctly balanced, it is completely safe for swimming for your entire family, including pets. Safety is our number one priority.
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What's included in your weekly maintenance plan?Our comprehensive weekly service includes testing and balancing all essential water chemistry (chlorine, pH, alkalinity, and calcium), skimming the surface of all debris, emptying the skimmer and pump baskets, brushing the pool walls and steps, and performing a visual inspection of your pool equipment. After every visit, you will receive a detailed digital service report with a photo of your sparkling clean pool.
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What is CPOยฎ certification and why does it matter?CPOยฎ stands for Certified Pool & Spa Operatorยฎ. It is the world's leading, most recognized certification for pool professionals. It means our technicians have been professionally trained and tested in water chemistry, filtration systems, water safety, and equipment maintenance. It's our guarantee to you that your pool is not only clean but also safe and managed correctly to protect your family and your expensive equipment.
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Do I have to sign a long-term contract?No. We believe in earning your business with every single visit. All of our weekly residential pool service plans are on a simple, month-to-month basis. You can start, stop, or pause your service at any time with no termination fees.
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What if I notice an issue with my pool between service visits?We see ourselves as your pool care partner. If you ever notice an issueโwhether the water looks a little cloudy or the pump is making a strange noiseโplease contact us immediately. We will respond promptly to diagnose the issue and, if necessary, schedule a service call outside of your regular visit to resolve it.
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Will my grill look brand new and spotless when you're done?Our goal is to restore your grill's performance and safety by deep cleaning and degreasing all cooking surfaces. While we also polish the exterior to a brilliant shine, some cosmetic imperfections like deep rust, discoloration from heat, or permanent oxidation spots may remain. Our focus is on creating a clean, safe, and hygienic cooking environment.
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Are the cleaning products you use safe?Yes. We only use high-quality, professional-grade degreasers and cleaning agents that are specifically designed for use on stainless steel and cast iron grill components. They are tough on grease but completely food-safe and will not damage your grill.
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How long does a deep cleaning take?Our systemized process is very efficient. Most standard-sized residential grills can be fully deep cleaned in about 1-1.5 hours.
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Do you clean the area around the grill?Our standard deep cleaning service focuses on the grill itself. We use protective tarps to ensure the immediate area is kept clean. We also offer add-on services to clean surrounding countertops, stone, and patio surfaces. Please ask for details when requesting your estimate.
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Can you remove rust or oxidation spots?Our process is focused on removing grease, carbon, and food buildup. While it can improve the appearance of some surface discoloration, it cannot reverse deep rust or oxidation, which is a permanent change in the metal itself. We focus on what can be cleaned to ensure a safe and effective grilling surface.
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Does pressure washing use a lot of water?It's a common misconception. While powerful, our professional-grade equipment is highly efficient. A pressure washer uses up to 75% less water than a standard garden hose to achieve the same cleaning result, making it a more water-conscious choice for cleaning large areas.
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What is the difference between pressure washing and soft washing?Pressure washing uses high-pressure water to blast away dirt and grime, which is perfect for durable surfaces like concrete. Soft washing uses low pressure, similar to a garden hose, and relies on specialized, eco-friendly cleaning solutions to kill mold, mildew, and algae. We always use soft washing for house exteriors.
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Will pressure washing damage my house or concrete?When done incorrectly, yes. That's why it's crucial to hire a professional. We use the correct pressure, nozzles, and techniques for each specific surface. For delicate materials like house siding, we use a "soft wash" system that relies on cleaning solutions, not high pressure, to do the work.
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Do I need to provide water access?Yes, we will need to connect our equipment to a working outdoor water spigot on your property. We bring all our own hoses and equipment.
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How does your pricing work?Our pricing is simple and transparent. We charge based on the amount of space your items take up in our truck. We can provide a firm, no-obligation estimate on-site before we begin any work.
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Do I need to have everything bagged or piled up?No, you don't. Our team will handle all the heavy lifting. Just point us to what needs to go, and we will safely remove it from wherever it is on your property.
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Do you donate or recycle the items you pick up?Yes, absolutely. We are committed to responsible disposal. We make every effort to donate usable items to local charities and recycle materials whenever possible to minimize our impact on local landfills.
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What items are you not able to take?For safety and environmental reasons, we cannot accept hazardous materials. This includes items like paint, chemicals, oils, asbestos, and pressurized containers. If you're unsure about an item, please don't hesitate to ask!
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Do you clean up the mess from the gutters?Yes, absolutely. Unlike other services that might blow or scoop debris onto your landscaping, we use high-powered backpack vacuums to contain and remove gutter sludge cleanly and efficiently. Any remaining debris is always raked, bagged, and removed from your property, leaving your home and walkways pristine.
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Can you clean gutters on a two-story house?Yes. Our team is fully trained and equipped with the proper ladders and safety equipment to safely and effectively service gutters on single-story and two-story homes.
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How often should I have my gutters cleaned?For most homes in our area, we recommend cleaning your gutters at least once a year, typically in the late fall after most leaves have dropped. If your home is surrounded by large trees, a second cleaning in the late spring may be beneficial.
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Why can't I just spray my solar panels with a hose?Using untreated tap water can leave behind mineral deposits (hard water spots) that are very difficult to remove and can etch the glass over time. Our professional system uses purified water and soft brushes to ensure a deep clean with a spot-free rinse, which is the method recommended by most solar panel manufacturers.
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Do you clean second-story windows?Yes, absolutely. Our team is fully equipped with the proper safety gear and professional tools, including water-fed poles, to safely and effectively clean windows on second and even third stories.
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Can I get on a recurring schedule?Yes, absolutely! Many of our clients prefer to 'set it and forget it.' After your first service, just let us know if you'd like to be added to our 6-month or annual cleaning calendar. We'll reach out to you when it's time to schedule your next service, guaranteeing you a spot on our schedule.
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How often should I have my windows and solar panels cleaned? +For most homes in our area, we recommend cleaning windows at least twice a year to keep them looking their best. For solar panels, we recommend an annual cleaning, typically after the spring pollen season, to ensure you get maximum energy production during the long, sunny summer months. Get on our schedule for next time so you don't need to remember to schedule in the future.
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Do you provide the materials for the job?We can do either. We can purchase all the necessary materials for your project and include the cost in your final invoice, or we are happy to install parts or fixtures that you have already purchased yourself.
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Is there a minimum charge for a service call?We book our professional technicians in two-hour blocks to ensure they have ample time to address your primary task and any other small items on your to-do list in a single, efficient visit.
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How does your pricing work for handyman services?For most small jobs, we work on a simple, transparent hourly rate. For larger projects, we will provide a firm, upfront quote after a brief on-site assessment so you know the exact cost before we begin any work.
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Are your team members background-checked?Yes. Trust is the foundation of our business. Every single team member who enters your home has passed a thorough background check for your safety and peace of mind.How do you ensure a consistent clean every time?
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Do I need to provide cleaning supplies?No, our professional cleaning teams will arrive with all the necessary high-quality supplies and equipment to make your home sparkle.
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How do you ensure a consistent clean every time?Our service is built on the "Mpire Standard." We use a detailed, room-by-room checklist for every cleaning to ensure we deliver the same high-quality result on every single visit.
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